FAQS

ACP Panel Questions, Answered

Find practical answers about choosing ALCADEX panels, reviewing technical documents, requesting factory processing and planning your order.

Choose a topic: Product selection   /   Quality & documents   /   Custom processing   /   Quotes & delivery

Product Selection

What is an aluminium composite panel (ACP)?

An ACP consists of two aluminium skins bonded to a core. The coating, aluminium skin thickness, core and overall panel thickness are separate specification choices. Compare these details when evaluating panels for your application.

What is the difference between ACP and solid aluminium sheet?

ACP has a layered construction with a non-aluminium core. Solid aluminium sheet is metal throughout its thickness. Their weight, stiffness, fabrication methods and application requirements differ, so they should not be substituted solely on the basis of overall thickness.

Which ACP panel series does ALCADEX offer?

Our product range is organised into Standard ACP Panels, Fire-Rated ACP Panels, Decorative Finish ACP and Specialty ACP Panels. Start with the ACP product series, then confirm the required coating, core, dimensions and finish.

What information helps you recommend a suitable ACP panel?

Tell us whether the panels are for a facade, interior, signage or another application. Include the project location, panel dimensions, finish, expected exposure and any specified fire-performance requirements. We can then review available panel configurations with you.

Are coating type and fire rating the same specification?

No. PE or PVDF coating describes the surface coating; it does not establish the fire classification of the complete panel. Confirm the coating and core separately, together with test documentation for the proposed panel configuration.

What colours and decorative finishes are available?

Options include solid and metallic colours, wood finishes and stone finishes. Availability depends on the selected series and order requirements. Use a physical sample to approve colour, texture and gloss; screen images are a reference rather than a colour standard.

Quality & Technical Documents

Are all ACP panels fireproof?

No. Do not assume every ACP panel has the same fire performance. Request the applicable test report and check that the product identification, core, thickness and other relevant details match the panel being specified. A product label alone is not a substitute for this documentation.

How should I compare A2 and B1 ACP panels?

Start with the classification and test standard required for your project. Ask for the report relating to the exact proposed panel, including its scope and classification. Do not assume that labels under different standards are directly interchangeable; your project team should confirm acceptance.

Which certificates and test reports can I request?

Tell us the panel specification and the documents your project requires. We can review the relevant available reports with you. A report or certificate must be checked against its stated product and scope, rather than treated as covering every ALCADEX product. See our Technical Data for supporting resources.

What quality checks are shown at the ALCADEX factory?

Our factory photographs show aluminium skin thickness checks before raw materials enter storage, and aluminium skin peel-strength testing after ACP lamination. For an order, agree the applicable inspection items, acceptance criteria and records before production.

Can ACP panels be used in coastal or exposed outdoor locations?

Suitability depends on the specified coating, panel configuration, exposure conditions and installation details. Tell us about salt exposure, humidity and other project conditions so the proposed specification can be reviewed. Do not assume that every ACP finish is suitable for every environment.

How long will the panels last, and what warranty applies?

Service life depends on the panel specification, environment, installation and maintenance. Request the written warranty applicable to your selected product and order, including its coverage and conditions. We do not apply a single service-life or warranty claim to every panel.

How should ACP panels be cleaned, and can they be recycled?

Follow the care instructions for the supplied finish and check the suitability of any cleaner before use. Recycling routes depend on the panel construction and local processors that accept composite panels. Confirm local recovery options rather than assuming the panels can go into ordinary metal recycling.

Custom Specifications & Processing

Can I specify custom panel dimensions and aluminium skin thickness?

Include the overall panel thickness, aluminium skin thickness, length, width, coating and core in your enquiry. We will review the requested configuration and confirm manufacturing feasibility, tolerances and order conditions before acceptance.

Which factory-processing services can I request?

Depending on the agreed drawings and panel configuration, enquiries may include cutting and sizing, grooving, punching, drilling and CNC machining. Describe the required finished component so we can review the processing scope and feasibility.

What drawings should I provide for processed components?

Provide dimensioned drawings showing the panel specification, quantities, cut-outs, holes, grooves, edge details and relevant tolerances. Tell us your available file format. Production details and any drawing revisions should be agreed before processing begins.

Can I approve a colour sample or processed sample first?

Tell us what you need to verify: colour, finish, panel construction or a processing detail. We will confirm sample availability, preparation requirements and shipping arrangements. Sample timing and charges, where applicable, are confirmed for each request.

Does ALCADEX provide on-site installation?

ALCADEX manufactures ACP panels and supplies factory-processed components. We do not provide on-site installation. Your appointed project team is responsible for the installation system, structural design and site work.

Quotes, Orders & Delivery

What should I send to get an ACP panel quotation?

Send the panel series or intended application, dimensions, overall thickness, aluminium skin thickness, coating or finish, core requirements, quantity and destination. Include processing drawings where needed. If some details are undecided, explain the application so we can clarify them with you.

What is the minimum order quantity (MOQ)?

MOQ is confirmed for the requested specification, colour, finish and production arrangement. Send your intended quantity and panel requirements so we can advise the applicable order conditions.

What affects the price of ACP panels?

The quoted price depends on the panel specification, coating, finish, core, quantity, processing, packing and delivery terms. Compare quotations using the same specification and scope, rather than price per sheet alone.

How long does production and delivery take?

Lead time is confirmed against the specification, quantity, sample or drawing approvals, processing requirements and production schedule. Production time and shipping time are separate. Ask for the agreed production lead time and delivery terms in your quotation.

Can you ship to my country?

Provide the destination country and port or delivery address. We will confirm the available shipping arrangement, agreed delivery terms and required documents for your order. Transit times and import requirements depend on the destination and shipping route.

How will my panels be packed and inspected before dispatch?

Specify any packing, labelling, shipping-mark or handling requirements when requesting a quote. Agree the packing method and pre-dispatch checks for the order. Inspection scope and documentation should be confirmed before production, especially where project-specific acceptance criteria apply.

What are your payment terms?

Payment terms are stated in the quotation and order documents. Confirm the payment schedule, currency and any other commercial conditions before placing the order.

Can distributors and wholesalers request a supply quotation?

Yes. Tell us your market, preferred product series, specifications, quantities and expected ordering pattern. We can review the requested supply scope and quotation with you. Any special distribution arrangements require a separate agreement.

Talk to the ALCADEX team

Let’s Plan Your ACP Order

Send your panel specifications, quantity and destination. Include drawings if factory processing is required.

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